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Privacy Policy

Privacy Statement

This privacy policy (together with our website terms & conditions and any other documents referred to within this policy) describes how New Website collects and uses the personal information you provide ("personal data") to us through our website or offline.
We have a legal duty to protect any personal data that we collect from you as a "controller" of that personal data under the data protection legislation. Barrhead Travel safeguards your personal data and maintains security standards to prevent any unauthorised access.


What do we use your information for?

We collect your personal information that you provide us directly in order to provide you with the products and services you have requested. In most cases, it consists of

  • Full Legal Name
  • Email address
  • Postal address
  • Phone number
  • Credit card number

  • We may collect other information to assist you with your travel plans such as passport number, drivers' license or other government-issued identification number, date of birth, gender, airline, hotel or car rental frequent loyalty numbers, known traveler and number/global entry.


    Booking Enquiries & Reservations

    Once the Client has filled in all applicable fields to initiate an enquiry regarding a particular destination, trip, tour or mode of travel on the Travel Agent's website www.newwebsite.com ('Website'), or has responded to an advertisement verbally or in writing, via e-mail or the internet or has, without reference to any of the aforesaid, asked for more details telephonically (collectively referred to as 'the Enquiry'), the Website, or the Travel Agent will prepare and provide the Client with an estimated cost of the Enquiry (online, by e-mail or telephonically) ('the Estimate').
    This Estimate is accepted by the Client when the Client proceeds with the steps as specified on the Website or accepts the Estimate verbally over the phone or via email. Full payment of the total value of the Estimate ('the Price') as specified in the Estimate is required in order to confirm reservations with Principals ('the Booking'). Once the online Booking or Booking affected by the Travel Agent has been completed and the Client has authorized newwebsite.com to process the payment by submitting the Booking for reservation, the Client will be supplied with an email that will contain the final details of their Booking ('the Booking Confirmation Form'). In the case of air tickets, full payment for the Booking needs to be made by midnight US time on the day that the Booking was made in order to guarantee the fare quoted according to the Booking Confirmation Form.


    Security

    We seek to use within newwebsite.com reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system is guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that are generally non-negotiable; accordingly, although we seek to conduct reasonable due diligence on such service providers, we may be unable to impose contractual obligations on them with respect to the measures they use to protect Personal Information. We are not responsible for the data security measures of any third parties. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "CONTACTING US" section below.

    24*7 Customer Support

    For any booking related query or help contact our 24*7 customer helpline number.